Shop Policies

I do not accept remorse returns as I spend a lot of time making sure the pictures and listing description are detailed and clear. I try to highlight any issues to the point of over emphasizing them so I think you will find my items as described. However if there is an unexpected problem with the item please feel free to contact me.  In the rare event of an exception, please note the refund amount will be less the cost of lost shipping charges and payment processing fees (the payment processing company keeps those transaction fees, even in the event of a return so those funds are lost to them and not able to be refunded by me.) Due to these losses, I will not charge any additional re-stocking fee.
Sale or marked down / reduced items are always Final Sale.
Due to the risk, lost time and cost of shipping items back and forth, I am also not able to accommodate returns for the buyer looking to just try a piece on and send it back, so please double check the measurements in the listing for scale. (Some of my buyers measure it out and create a paper template to hold against their hand. : )


Please note that inventory may change at any time. I only have one of everything as I try to assemble a carefully curated selection and in order to be fair, the pieces are first come / first served.

As online shoppers so often change their mind:
I do not end, hold or reserve pieces without a nonrefundable deposit or payment.

I apologize, but it becomes too much for me to track, ending and re-listing pieces as people think about them (and I often never hear back). So I have had to create this policy. I always try to be responsive and communicative to avoid disappointment but it can happen that I am in dialogue about a piece and someone else comes in and buys it outright.

So again, the first to purchase it receives it. : )


I always try to ship as quickly as possible but I keep my inventory at an off site location so I may need up to 3 business days. I do not ship on the weekends. Occasionally I will extend the processing time when I am away on an inventory seeking trip. I will note this delay on the home page banner and update it when I return.  
Unfortunately at this time, I do not ship internationally. U.S. buyers only : ) thank you!  

I also do not ship to USA based freight forwarding companies that send items overseas, due to the high levels of fraud targeting small businesses.  These orders are marked by Shopify as "high risk" and offer no seller protections. I do apologize for this but the last time I made an exception and the buyer told me "not to worry," I received a chargeback and lost several thousand dollars along with the item that had already arrived overseas and will never come back.

Any orders marked as high fraud risk, or being shipped to freight forwarding companies will be cancelled and the lost payment fees will be at the buyer's expense since they cannot be recouped (Shopify does not refund them unfortunately).

You can explore the option to purchase on my Etsy shop as they are a larger marketplace and have legal teams to dispute fraudulent chargeback orders to protect both the buyer and the seller.  I apologize for any inconvenience.


I always insure my shipments and spend time working with my customers if there are any shipping delays or issues, and thankfully there are very few! : ) In the event of any loss or damage issues, I always file a claim and work with the carrier to help receive reimbursement for the buyer.

However when an item shows as delivered, any insurance claims are automatically denied by the carrier.  So once an item is scanned as delivered, it is no longer my responsibility.  It is then the buyer's responsibility to check with their local post office or delivery driver for detailed delivery information (I recommend requesting the GPS location of the delivery scan from them) and working with them on next steps.

Additional props, boxes, chains, items in group photos etc. are not included in the purchase unless specified in the listing.